Black Lion House, 45 Whitechapel Road, London, E1 1DU,
-
Close to Old Spitalfields Market
Great
8.7
8.7
/10
4.5
/5
Loved by Hyatt Place London City East guests
Early check-in
Clean rooms
Attentive staff
Delicious breakfast
"Lovely clean room. Good size. Wooden floors a lot more hygienic than carpet in most hotels."
Michalina from United Kingdom
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"Nice rooftop views from the 9th floor cocktail bar called Pocket Square too."
lren2n from Australia
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"The hotel was clean, comfortable, convenient to public transit, and in a great location."
Anonymous
Google
4-star hotel with rooftop bar and city views in London's East End
Amenities
The hotel operates a rooftop bar called Pocketsquare with an outside terrace offering views of London. A 24-hour front desk and room service are available, and guests have access to a fitness centre with Technogym equipment. A business centre and a minimarket on site provide additional convenience.
Rooms
Rooms include a desk, a flat-screen TV, and high-quality bedding, with some rooms offering a terrace and balcony. Soundproof rooms and blackout curtains are provided for a quiet sleep. Guests receive complimentary bottled water and have a Nespresso machine in the room.
Dining
The on-site restaurant serves breakfast each morning with a full English and continental spread, including vegetarian and vegan options. The hotel's Italian restaurant also offers dinner service, with pizzas noted as large portions. A snack bar and a coffee house on site are available for light meals and drinks.
Location
Hyatt Place London City East is 600 metres from Brick Lane and a 5-minute walk from Aldgate East tube station. The Tower of London, Tower Bridge, and Spitalfields Market are within walking distance. London City Airport is 8 km away, with direct transport links via the Elizabeth line from Whitechapel station.
Family-Friendly
Family rooms and spacious accommodations are available, and a cot can be provided upon request. Guests who choose not to have their room cleaned receive a £5 daily voucher usable at the bar or restaurant. Children under 10 travel free on the tube with a paying adult.
Highlights
Bar: Rooftop bar Pocketsquare with terrace and city views
Location: 5 min walk to Aldgate East tube, 20 min walk to Tower Bridge
Rooms: Soundproofed rooms with high-quality bedding and balconies
Dining: Full English breakfast and Italian restaurant on-site
Wellness: Fitness centre with Technogym equipment
Family: Family rooms, £5 daily voucher for opting out of room cleaning
“In my opinion, this is a smart choice, especially for those who value a good location and modern comfort. The rooftop bar, with its city views, is a genuine highlight. I also like that the property recognizes special occasions and offers a range of convenient services.”
James DavidEditor-in-Chief at Dogfriendly-hotels
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
King Room
2 persons
21 m²
1 King-size bed
Air conditioning
Shower
room details
Premium King Room Terrace
2 persons
22 m²
1 King-size bed
Air conditioning
Coffee machine
room details
Premium King Room Balcony
2 persons
22 m²
1 King-size bed
Air conditioning
Balcony
room details
Show all rooms
Rates & availability calendar
See current prices and availability for your chosen dates!
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
Facilities: Great
8.7/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Laundry
Dry cleaning
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Dining Onsite
At Hyatt Place London City East, Zoom invites guests to indulge in local flavors through a modern lens. This family-friendly dining venue serves hearty vegetarian, vegan, gluten-free, and dairy-free options, making it a delightful choice for breakfast or dinner in a welcoming atmosphere.
Zoom
Local cuisine with vegetarian, vegan, gluten-free, and dairy-free options
Ambiance
Modern and family-friendly, creating a cozy atmosphere for all ages
Key Offerings
Enjoy a satisfying breakfast with a diverse spread or unwind with comforting dinner options, tailored to various dietary preferences.
Feedback about Hyatt Place London City East from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Hyatt Place London City East earns praise for its modern, spacious rooms and convenient location near transit options. Many guests appreciate the easy access to attractions like Tower Bridge and the availability of nearby tube stations for reaching central London and airports. The rooftop bar is a highlight for some, though a few guests have mentioned feeling slightly uncomfortable in the surrounding area at night. Overall, the hotel offers a comfortable stay with a good variety of breakfast options.
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Review score
Based on 2555 verified reviews
8.6 /10
Great
89 %
Recommend
Paid Wi-Fi
9.2/10
Staff
9.2/10
Value for money
8.4/10
Breakfast
8.5/10
Pros
Excellent location
Comfortable bed
Spacious room
Helpful staff
Modern style
Cons
Thin duvet
No parking
Guest reviews
based on 2555 reviews
8.6/10
based on 3747 reviews
8.7/10
Ava from United Kingdom
Single
King Room
3 nights in November 2025
|
Reviewed: February 16, 2026
6/10
dim lighting uninformed staff
I was a bit disappointed by the lighting in the room. It was quite dim. this. the staff did not seem knowledgeable about the vegan options at breakfast. i expected a more inclusive selection. the coffee was not very good, a bit of a letdown.
0 Helpful
Sophia from United Kingdom
Single
King Room
3 nights in November 2025
|
Reviewed: December 15, 2025
9/10
a really beautiful stay!
great addition beautiful terrace
The room was spacious and the bed was comfy! a mini fridge was a great addition. the terrace was beautiful. I really enjoyed the outdoor space.
0 Helpful
Geoffrey from United Kingdom
Couple
King Room
3 nights in October 2025
|
Reviewed: December 12, 2025
9.0/10
Admirable experience at stay
super clean rooms efficient check spacious accomodation
I found very clean, super clean rooms. The check in process was easy and efficient. I was pleased with the room. It was spacious and lovely. The beds offered comfort and support.
I did note that the air conditioning in the room was not effective.
Rooms
9/10
The king room was very large. All equipment, including a coffee maker and hairdryer, was present. Complimentary coffee and water were available in the room.
Location
9/10
This hotel is very convenient. Public transport is easily accessible. Numerous decent restaurants are in close proximity. The subway is near the hotel. It allows for easy travel.
0 Helpful
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Juliet from United Kingdom
Couple
King Room
3 nights in October 2025
|
Reviewed: November 29, 2025
9/10
comfortable bed breakfast selection relaxing bar
The room featured a king bed. It was very comfortable. Breakfast offered plenty of choices, a really great selection. The rooftop bar was relaxing. It had nice views.
The room was a bit dark.
0 Helpful
Taylor from United Kingdom
Family with children
King Room
3 nights in November 2025
|
Reviewed: November 27, 2025
8.8/10
Excellent stay, great location
spacious rooms breakfast selection comfy bed train station
the room was spacious and clean a comfy bed ensured restful nights i enjoyed the amazing breakfast selection with smoothies pancakes pastry and a full english breakfast the hotel's proximity to the train station made airport transfers easy the hotel is definitely worth the money.
i found there was only one teabag type provided for two guests
Service
9/10
the staff was accommodating and helpful i had no issues with any of the services provided the hotel ensured a smooth experience from check-in to check-out.
Dining
9/10
the breakfast included a wide variety of options catering to different tastes i particularly enjoyed the fresh smoothies and the pastries the rooftop restaurant had a pleasant dining atmosphere with city views.
Location
9/10
the hotel is a short walk to the underground station it is near many transportation lines making it convenient to get around many restaurants are located around the hotel providing plenty of dining options.
Rooms
9/10
the room offered a view of the city the modern decor created a sleek environment the bathroom was very nice with good water pressure it had all necessary amenities for a comfortable stay.
Facilities
8/10
the hotel had a roof terrace with a bar offering a great view the modern hotel had nice facilities which were well kept the room was quiet ensuring a good night's sleep.
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Jordan from United Kingdom
Family with children
King Room
3 nights in November 2025
|
Reviewed: November 15, 2025
9/10
good size friendly staff easy check-in
The breakfast selection included many variations. The hotel room was a good size and had everything I expected. The staff was friendly. Check-in and check-out were easy.
Moving further down the road where the hotel is located can feel unsafe for some people. The areas change character.
0 Helpful
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FAQs
About Hyatt Place London City East
What are the check-in and check-out times at Hyatt Place London City East?
Check-in is at 15:00 and check-out is by 12:00.
How far is Hyatt Place London City East from London City Airport?
The hotel is 8 km from London City Airport.
What dining options are available at Hyatt Place London City East?
The hotel features an on-site restaurant and a rooftop bar offering views of London.
What room amenities can guests expect at Hyatt Place London City East?
Rooms include air conditioning, a flat-screen TV, and coffee-making facilities.
What attractions are near Hyatt Place London City East?
Nearby attractions include Brick Lane (0.5 km), Tower of London (1 km), and Spitalfields Market (0.5 km).
Is there a fitness center available at Hyatt Place London City East?
The hotel provides a fitness center for guest use.
Does Hyatt Place London City East offer free Wi-Fi?
Yes, free Wi-Fi is available throughout the property.
What are some nearby dining options to Hyatt Place London City East?
Nearby restaurants include Haji Nanna Biryani (0.5 km), The Stable (0.5 km), and Sushinoen (0.5 km).
What services are offered for business travelers at Hyatt Place London City East?
The hotel includes a business center and provides express check-in and check-out.
Is breakfast available at Hyatt Place London City East?
Breakfast is available for an additional charge of 15 GBP.